Terms
By accessing the website at https://scriptstown.com/, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Licensing
All of our products which include WordPress plugins and themes are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.
You are welcome to redistribute them and/or modify them under the terms of the GNU GPL 2.0 or later.
Product Delivery / Fulfillment Policy
After we have processed your payment successfully, you will receive an email with your membership details and other purchase information. You can download the product such as a plugin or theme by logging in to the account created for you when purchasing the product and clicking on the appropriate download link.
Should you not receive an email containing your information, you can contact us through the form https://scriptstown.com/contact-us/ to request your purchase information.
Access to re-download purchased files will be granted so long as your license is valid. If a license expires, download access to the associated files will be discontinued until such time as the license is renewed.
As our products are digitally downloadable, we do not offer refunds once a purchase has been made. However, in some cases, we do offer refunds if they meet all of our conditions fully. To initiate a refund request, you must open a helpdesk ticket from your membership area. If your request is accepted, the refund will be processed within the timeframe of 7-10 business days.
Note that we do not put any restrictions on the product usage that you have already downloaded. Also, we do not auto-charge any payment for renewal – every renewal (if applicable) must be done manually. You are free to use the product version that you already downloaded.
Support and Updates
Support and updates for products, including WordPress plugins or themes sold and distributed by ScriptsTown are only available for those who have an active and paid license.
There is no restriction on product usage. You can continue to use the product that you downloaded from your membership area anyhow you want for a lifetime on an unlimited number of sites even after the expiry date of your license.
Support is granted for one year after the original purchase based on the license you have purchased. For example, if you purchase a “Five Website Licence”, then you can ask for support on five websites for one year. After one year is completed, the purchasers need to renew their license in order to continue receiving support for the items purchased.
Customization that is too specific is not included as a part of the support. You may hire us to customize the product as per your specific requirements. The cost of hiring depends upon the requirements and specificity of the customization.
Updates for our products are granted for one year or the lifetime of a product depending upon the purchased license.
Support and updates for products are provided as long as ScriptsTown and its website are active.
Whilst we attempt to provide the best support possible for our products, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.
Limitations
In no event shall ScriptsTown be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ScriptsTown’s website, even if ScriptsTown or a ScriptsTown authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Website Content
All content found on this website including tutorials, documentation, support queries, and any other information is property of ScriptsTown and may not be redistributed without permission or consent.
Pricing
ScriptsTown reserves the right to modify, change, cancel, or upgrade a product subscription and/or license without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
Refund / Cancellation Policy
As our products are digitally downloadable, we do not offer refunds once a purchase has been made. This policy also applies to the cancellation of any services associated with the products, which are also non-refundable. Note that we do not auto-charge any payment for renewal of services – every renewal (if applicable) must be done manually.
In some cases, we’ll be happy to consider offering a refund if they meet all of our below conditions fully. To initiate a refund request, you must open a helpdesk ticket from your membership area. If your request is accepted, the refund will be processed within the timeframe of 7-10 business days.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You haven’t modified the product’s source code on your own since the modification might break some functionality if done incorrectly.
- Refunds will not be issued for reasons like unmet expectations regarding features not explicitly stated, personal preferences, or changes in your need for the product/service, including situations where you simply no longer want or like the product, or mistaken purchases. This policy helps ensure fairness and prevents misuse, as we provide detailed information like descriptions, demos, and screenshots about all features of our products/services. If you have any questions or need clarification prior to purchase, please don’t hesitate to contact us.
- We are given a fair chance to identify the cause of the issue and you must open a ticket on our helpdesk from your membership area. Refunds will not be offered if the issue is not related to our product.
- Refunds will not be issued after the first 14 days of the original purchase whatsoever.
By purchasing a product or service from our website, you agree to this refund / cancellation policy and relinquish any rights to subject it to any questions, judgment, or legal actions. You can also read our product delivery / fullfillment policy here.
License Agreement
By purchasing our product(s) or service(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.
Severability
If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.